Our website needed a drastic makeover, and Julie [at Mad Jackal Media] exceeded our expectations in meeting this goal! The end product was a visually lush and extremely user-friendly website that has drawn attention from our concertgoers as well as prospective musicians and ensembles seeking consideration in our concert series. Julie always had great ideas and thought outside the box in regard to both design and content. Her understanding of what our organization wanted and needed was right on target. Unlike many computer experts Julie did not talk down to us and instead explained technical matters clearly and succinctly. A huge plus for us has been her willingness to provide ongoing support in maintaining both the new website and our organization's social media presence. She trained some of our group in maintaining the website but at the end of the project was still available to help us and did not drop us like a hot potato. At all times, Julie was positive, responsive, easy to reach, and a great joy to work with.
I'm a returning customer. Big promises were made to me (by another company) that my site would be modified to my satisfaction (each month if I liked) for a set fee, if I contracted with them for 2 years. It wasn't ever done to my satisfaction, they didn't even attempt to make the changes each month and then they locked me out of my site and sued me when I wouldn't pay for non-performance. Mad Jackal straightened it out and got my site current, once again.